Holiday Inn Newcastle-Jesmond, an IHG Hotel
What Guests Say
Lovely location, very friendly front of house staff, and also very friendly and helpful breakfast staff. My husband Mark would like to thank Mark the chef for a lovely breakfast each morning 😀
Kim
April 2025
Hotel is absolutely lush - fresh and beautiful decor. The Staff were super friendly and attentive. Very impressed with our room - the bed was very comfy with loads of room and we loved the botanical handwash and shampoos! Had our tea at Zio on the second night - amazing! - can't fault it. Literally a 2 minute walk away from the Metro and a Spar/Nisa down the road if you fancy a few cheeky tinnies and a bag of prawn crackers to end your night. Well done to the Staff - you're top notch! Thank you so much for having us - would absolutely stay again.
Kim
May 2025
Very nice room, clean and plenty of storage. The bed was large and comfortable with plenty of pillows. A good sized bathroom with complimentary toiletries available. The location was great, within walking distance of the places we wanted to visit. There is also a Metro station very close for easy access to the town centre Parking was good and secure, we were able to leave the car there for the two nights we stayed. It wasn't free but reasonably priced so it wasn't a problem. I would also recommend the restaurant, Fratello's, as a lovely place to have dinner.
Alistair
February 2025
Too much door slamming.every thing else was lovely very clean enormous bathroom imaculately clean could open windows in morning put heating on though i fing it difficult they do have instructions.there was fridge in room, ironing board hair dyer, coffee ..bed was comfy easy to get into if back hips hurt there is lovely chair love those round shaped chairs supportive after long journey for me anyway shampoo conditioner in big pumps i bring my own sometimes but its great when not allowed liquid soaps on plane run out shampoo quickly shampoo soaps are bonus.nice clean carpets lovely colourful decoration .curtains good opened window in morning was great cause i get head aches if too long in air conditioning opening window helps a lot .like shower curtains bath tub soak helps with aches water very hot ! Room genrous size big enough to put cases on floor collapse into bed.lots choice in lighting.
Maus
February 2025
Room was fine and the breakfast was good.
Patrick
October 2024
Location & helpful/friendly staff. I loved the air con in the room and the floor lighting near the door. The 12.00 check out time is fab too.
Seeley
December 2024
Great location for Jesmond, and especially the Metro, only 5 mins walk away, giving you access to the whole of Tyneside. We have stayed at this hotel about 12 times, over the last 10 years..... we love it.
Mark
October 2024
Quiet, no noisy families. Only a ten minute walk to the centre of Newcastle, so once you're there, you don't need transport. Although there's a main road at the front the sound proofing is good so you don't year it till you go outside.
Neil
May 2024
Location is excellent and parking is a bonus. From the moment we arrived at the front desk until we left at the end of the stay. We had an issue with the car which needed attention, and the staff took all the stress out of the situation by offering support and reassurance. At breakfast- our dietary restrictions and cross contamination issues due to coeliac disease , we’re dealt with and the chef prepared a safe meal . We were so grateful again for the care and understanding from the breakfast team
Tamiley
November 2024
Downstairs had been refurbished and looked lovely. The breakfast had a great choice and was very good. The beds were comfortable and the room a good size. The parking wasn’t a problem but why £11 a day ? Surely it’s the hotel car park !
Vivien
April 2025
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